FAQ

Frequently Asked Questions (FAQs)

Magnolia Collective Health is a concierge medical practice led by Dr. Susan Quinty. We focus on providing personalized, patient-centered care, with services that include urgent care, aging support, health education, and disease management.

The concierge model at Magnolia Collective Health is designed to offer our patients a more personalized and accessible healthcare experience. Unlike traditional healthcare settings where physicians may see dozens of patients in a day, our concierge model limits the number of patients we accept. This ensures that each patient receives ample time with Dr. Quinty and our team, allowing for thorough visits, comprehensive care planning, and a proactive approach to health and wellness.

Our concierge care is ideal for patients seeking an enhanced level of attention, those managing chronic conditions, or anyone prioritizing preventative healthcare. It’s also suited for patients who value the convenience and peace of mind that comes with knowing their healthcare needs can be addressed promptly and efficiently, without the usual wait times or barriers to access seen in traditional practices.

In addition to these benefits, Magnolia Collective Health’s concierge approach means that patients can still use their insurance for services covered outside of the concierge fee, such as laboratory tests, imaging, and specialist visits. Our team assists in navigating these needs to ensure a seamless healthcare experience.

Magnolia Collective Health offers an annual fee of $2,500. Patients enrolled in our concierge service gain several benefits, including direct access to Dr. Quinty via phone or email, appointments within 48 hours, extended consultations, and 24/7 availability for urgent health concerns. This model fosters a deeper doctor-patient relationship, centered on understanding each patient’s unique health needs, goals, and lifestyle. As a practice centered on treating the whole family, we offer a reduced fee of $2,000 for each additional family member.

Yes, maintaining health insurance is essential, not only to comply with applicable laws but also to ensure that you are covered for major medical expenses, such as hospitalizations, surgeries, and specialized care. At Magnolia Collective Health, while our concierge model offers enhanced access and personalized care from Dr. Quinty and our team, we strongly encourage our patients to retain their health insurance for coverage of services beyond the scope of our practice.

For visits and services that fall within the coverage of your health insurance plan, our office will bill your insurance company directly. This includes routine laboratory tests, imaging, and referrals to specialists. Our billing process is designed to maximize your insurance benefits while minimizing out-of-pocket costs for covered services.

The annual or monthly fee for our concierge service covers aspects of your care that are not typically included in traditional health insurance plans, such as extended visit times, 24/7 direct access to your physician, and guaranteed appointments within 48 hours. This fee ensures that we can provide a high level of attention and personalized care, focusing on preventive health, management of chronic conditions, and a holistic approach to your well-being.

By combining the benefits of concierge medicine with the coverage provided by your health insurance, Magnolia Collective Health aims to offer a comprehensive healthcare solution that addresses all aspects of your health, from routine care to unexpected medical issues.

At Magnolia Collective Health, we limit the number of patients we accept to ensure each individual receives the time and attention they deserve. Our model is designed to foster long-term relationships, allowing us to work closely with patients on their health and wellness journey.

For our insurance-based services, we work with a variety of insurance providers to ensure you can use your current plan. We recommend contacting our office for more information on how concierge services can complement your current insurance plan.

The concierge model at Magnolia Collective Health offers several benefits, including personalized care plans, direct access to Dr. Quinty, minimal wait times, and appointments within 48 hours. This allows for a more comprehensive approach to healthcare, focusing on prevention, wellness, and the management of chronic conditions, with the flexibility to address urgent health concerns promptly.

At Magnolia Collective Health, we understand that some health concerns require specialized care. Dr. Quinty’s extensive experience and strong professional relationships within the community allow us to seamlessly refer our patients to the best specialists in the area. We coordinate with these specialists to ensure you receive comprehensive and cohesive care, keeping your health and wellness at the forefront of our collaborative efforts.

As a patient of Magnolia Collective Health, you receive 24/7 access to our concierge services, including when you are traveling. If you become ill while away from home, simply contact our office. Dr. Quinty or a member of our team will provide you with guidance, advice, and, if necessary, prescriptions that can be filled locally. With our electronic medical records system, we will be able to access your records from most hospital systems throughout the United States. Our goal is to ensure you feel supported and cared for, no matter where you are.

To become a patient, please visit our website or contact our office directly. We will provide you with all the necessary information about our services, help you understand the benefits, and guide you through the registration process. We look forward to welcoming you to our practice and working together towards your health and wellness goals.